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The role of business intelligence in the development of strategic management accounting and quality management
Emerald insight Ltd ePublications
Item Record
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Publication Year | 2022 |
Publication Month | December |
Volume Number | 39 |
Issue Number | Issue 2 |
Pages | 87-98 |
Journal Title | Advances in Strategic Management: A Research Annual |
Author(s) | |
Author Affiliation(s) |
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Affiliation(s) | Ph.D. in Management with a concentration in Organizational Behavior and Human Resources from the University of Florida. |
ISSN | 0742-3322 |
Indexed By | Emerald insight Ltd Online |
Language | English |
Accreditation(s) |
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Full Text | Full Text.pdf |
Abstract
Business intelligence provides conditions for people at all levels of the organization to access data and make important business decisions not based on guesswork and intuition but based on the reality in the organization and past experiences. In addition to business intelligence, management accounting is also very important in the organization. Management accounting is constantly changing in order to maintain its efficiency and effectiveness in fulfilling its responsibility. Because if the gradual evolution of the management accounting system lags behind the evolution and transformation of the environment governing business organizations and is not coordinated with these changes; The performance of management accounting will not only be in the direction of faster and better achievement of the organization's goals; Rather, it will cause slowness or even deviation of the organization in order to achieve its goals. It should be determined what are the effective factors in the establishment of the quality management system for implementation in the organization so that less resources and time can be spent on focusing on it; Therefore, this research intends to answer these issues in a service organization. The purpose of this research is the role of business intelligence in the development of strategic management accounting and quality management. The leading research is a review research and the results show that first business intelligence is the core of collecting, analyzing and distributing information, and secondly, the purpose of business intelligence is to support the strategic decision-making process in the organization and increase productivity, as well as management accounting with a series of Cost methods in management technique can help a lot in coordinating organizations with changes in the environment around their business. If the organization implements comprehensive quality management in an effective and efficient way, more improvements will definitely be made. In the comparison between the organizations that implemented total quality management compared to the organizations that did not, it became clear that the maximum improvements are obtained based on the knowledge gained from the customer.
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